When uploading the plan, if you wished to share it, you will have entered at least one email address to send the plan to. Your recipient will receive an email with a link in it. This link will take them to the uploaded designs.
Note: The email sent to your customer is a predefined email. Only the message that you enter can be adapted. The other information is set by default and can not be changed. Customers cannot reply to the email, all communication is done via the Showcase 360 platform.
If you just want to upload/transfer your plan into the Showcase 360 space, don’t fill in the different cells, don’t click on Send but just click on Show Plan or on the icon at the top left.
When your customer clicks on this link in the email, they will automatically be redirected to their personal and secure area with an intuitive and interactive interface. They will have access to different viewpoints and attachments (if any). They will also see the messages that you sent to them.
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3D/360: Access to a 360° virtual tour of the entire room. Just click on the image while holding your finger on the mouse: you can move to the right or to the left and from the top to the bottom of the image and zoom in and out by using the wheel of your mouse. Note: This will only be available if you have created and uploaded a panoramic view. 3D images shared on Showcase Collaborate are compatible with VR headsets and glasses. |
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Images: It contains all the images uploaded when the plan was shared. |
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Plans: It contains all the documents attached to the plan when it is shared, for example layouts, pdfs. |
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Messages: Messaging in the form of Chat. Your recipient can write messages, ask questions and even add notes and comments of photos of their bathroom project and you can quickly respond and transmit changes or variations requested. This simplifies communication with your customer about their project. The messages are saved throughout the discussion. |
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Like: The customer can share your creation with all of their contacts via social networks (e.g. Facebook, Twitter, Pinterest, etc…). Also QR Code: Generate a QR Code that can be used to directly open this plan. By sharing their bathroom, the customer will spread the contact details of your company with your logo, which will allow you to reach more potential customers. |
Note: When you are at a customer's location, you can take pictures and send them directly to the shop to make an after sales request or add accessories.
Chat instant messaging
With Showcase 360, you can keep in touch with your customers using instant messaging. The messages are saved throughout the discussion (see Interaction between Innoplus and Showcase Platform).
Next Step: Manage plans